Frequently Asked Questions

IS WHAT I SAY CONFIDENTIAL?

  • You should expect confidentiality. We will only share anything you say to us if we are worried that you are going to imminently harm yourself or someone else, or if you disclose having caused serious harm to someone else which has not been fully investigated

  • We will discuss this with you and try to be transparent about any actions we take, but protecting someone from imminent harm would always take priority​

  • Prior to your sessions with us we will provide a comprehensive confidentiality agreement for you to read and we will check you understand the limits we have.

DO YOU ONLY WORK WITH ADULTS?
  • We have a Transitions Programme for people aged 16-21

  • We can provide information-giving appointments to children and their families, under 16, but we do not provide an ongoing programme. See the page 'Other Support'

DO YOU OFFER SLIDING SCALE RATES?

  • We have some funds to help us reduce the cost of the initial consultation for those in receipt of means tested state benefits.

DO YOU ONLY WORK WITH MEN?

  • We work with people aged 16+, regardless of gender.

HOW LONG DOES EACH SESSION TAKE?

  • Appointments are one hour in length. If a client has travelled far we can 'double up' appointments. 

  • Transition programme sessions (age 16-21) are 45 minutes in length.

"I also just wanted to thank you very much for last year and the sessions, it was worth every penny and i would highly reccomend it to anyone, the biggest help was talking about my problems in the past that led to where my mind set had got too, that helped me a lot to get it out of my system and talk about it, i am in a good place in life now after Monday i can go forwards, now covid is sort of calming down so i can restart my life, i just wanted to thank you so much"
Client